Here at OpenCloud we are proud of our technology and we depend on it every day – our customers do too! We have so much faith in the reliability of our infrastructure that if you are unhappy for any reason you can cancel your service within the first 30 days and have your money back. No paperwork and no catches.
Please Note: Due to the nature of the products, the money back guarantee does not apply to SSL certificates, site migrations, domain name registrations, transfers or renewals, or any add-ons related to VPS or shared hosting products such as monthly management, RAM upgrades, CPU upgrades, it only applies to a base product. The money back period starts when the service has first become active. Please contact our billing team, here, to request a refund under our Money Back Guarantee. Refunds are not applied automatically to an account and must be requested within 30 days of account cancellation.
Thanks to our automated billing and ordering system, services can be configured, ordered and ready to go in 15 minutes or less!
All our VPS are backed by 10 Gigabit internal networking. External Internet access is provided by dual redundant fibre connections – ensuring that network outages are almost eliminated.